Reviewing more than $10 Billion in claims across the industry provides perspective on best practices, culture and the interactions among underwriting, marketing and claims.

Claim services include:

• audits
• shared service design
• adjuster benchmarking
• workflow cost reduction
• integration with new systems
• vendor selection & management
• metrics establishment
• staff optimization
• run-off re-engineering
• offshoring support functions

Our services, including claims administration, adjustment, subrogation, collection and recovery services, have been drawn upon by clients with worldwide operations as our business processes and insights have applications without regard to jurisdictional borders.

Engagements and pricing terms are flexible. We prefer pricing with a risk/reward component, to align our respective interest in improving financial results.